Chinook Roofing Blog

Roof Replacement: 10 Signs of a Good Roofing Contractor


Posted on: April 05, 2017

A completed commercial roofing project.

It goes without saying that the roof is one of the most important elements of a building. If the roof of your commercial building is damaged or in disrepair, it could lead to serious structural problems down the road, and this can really put a dent in your budget. For this reason, it only makes sense to address any roofing issues as soon as they emerge. While there are dozens of commercial roofing contractors out there to choose from, not all roofing companies are created equal. Below are 10 signs that you’re working with a good roofing contractor.

1. They’re well-established.

When you’re dealing with an issue as important as roof repair, you don’t want to leave anything up to chance by going with some fly-by-night operation. A good commercial roofing contractor should be well-established, with several years of experience in the business, and with all of their requisite contact information (e.g., phone number, website, street address) easily accessible.

2. They have extensive knowledge of commercial roofing.

If the roofing contractor you’re considering doesn’t know the difference between TPO and PVC, you might want to keep looking. A good commercial roofing contractor should have extensive knowledge of the various types of roofing systems, materials and installation techniques that are common to the industry, and they should be able to answer any roofing questions you might have.

3. They will provide a free estimate before beginning any roofing work.

Any roofing contractor worth their salt will provide you with a comprehensive estimate free of charge before beginning work on your building. The contract they provide should also state that they will give you advance notice before beginning work that will extend the budget beyond their original estimate.

4. They are properly licensed, bonded and insured.

The commercial roofing company you choose should have all of the proper credentials to perform their work, and they should carry adequate insurance in order to alleviate any concerns about liability issues.

5. They should be able to provide references and testimonials.

A quality commercial roofing company should be able to provide you with plenty of references and customer testimonials so that you can evaluate the quality of their work and get a feel for how they treat their customers.

6. They should maintain a relatively clean work site.

While it’s obvious that a construction site is not going to be pristine, it should still have some type of order and organization to it. A roofing company that leaves random scraps, tools and cigarette butts laying all over the work site demonstrates a lack of professionalism.

7. They should be protective of your property.

Stories abound of roofing contractors who leave a trail of damage in their wake due to careless work practices. Your roofing contractor should show respect for your commercial property by putting preventative measures in place to protect the building, landscaping, sprinkler systems, etc., from damage.

8. They should have trained roofing specialists on staff.

Commercial roofing is a different animal than its residential counterpart, and it requires specialized knowledge from individuals who have specific training in commercial roofing systems and installation. Your roofing contractor should have these types of specialists on their permanent staff, and should not be reliant upon sub-contractors to perform this type of work.

9. They should be able to provide you with a written roofing proposal.

Because commercial roofing installation and/or repair can be a highly involved project, your roofing contractor should furnish you with a roofing proposal that details the scope of the work that is to be performed.

10. They should adhere to professional guidelines.

Your commercial roofing contractor should perform their work in accordance with the guidelines established by the National Roofing Contractors Association (NCRA), the leading authority for the roofing industry.

Chinook Roofing and Gutters has extensive experience in commercial roofing installation and repair, and our friendly staff of roofing experts can provide solution-oriented insight and professional recommendations for whatever project you might require. Contact us today to see how we can meet your commercial roofing needs.


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The only thing better than our new roof is the company who installed it. Kind and capable people from the inspection and estimate to impeccable clean up. Thank you so much!